Last updated: August 2026

At Holly Oak House, we use cookies to help make our website work smoothly, improve your browsing experience and better understand how visitors use our site.

We believe in being transparent about the technology we use, so this Cookie Policy explains what cookies are, how we use them and how you can manage your preferences.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website.

They help websites remember information about your visit, such as your preferred language, the contents of your shopping basket or whether you've previously visited the site. Cookies can also help us understand how our website is performing so that we can continue improving it.

Cookies cannot access files on your device or install software.

How We Use Cookies

We use cookies for several reasons, including to:

• enable essential website functionality;

• keep products in your shopping basket;

• remember your preferences;

• improve website performance;

• understand how visitors use our website;

• measure the effectiveness of marketing campaigns (only where you have given your consent).

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, important features such as secure checkout, logging into customer accounts and saving your shopping basket would not function correctly.

Because these cookies are necessary for the website to operate, they cannot be switched off through our cookie banner.

Examples include:

• shopping basket cookies;

• security and authentication cookies;

• session management cookies;

• fraud prevention cookies.

Legal basis: Legitimate interest (providing a functioning website).

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. They collect anonymous or aggregated information such as:

• pages visited;

• time spent on the website;

• products viewed;

• navigation paths;

• technical information about devices and browsers.

This information helps us improve our website and customer experience. We will only place analytics cookies on your device if you have given your consent.

Typical providers may include:

• Google Analytics 4

• Microsoft Clarity

• Hotjar

  (where installed)

Functional Cookies

These cookies remember choices you make, helping to personalise your experience.

Examples include:

• preferred language;

• saved preferences;

• recently viewed products.

These cookies are only used where appropriate and, where required by law, with your consent.

Marketing Cookies

Marketing cookies help us show you relevant advertising across other websites and social media platforms. They may also help measure whether advertising campaigns have been effective.

These cookies may be provided by trusted third-party partners such as:

• Meta (Facebook & Instagram)

• Google Ads

• Pinterest

• TikTok

  (where installed)

Marketing cookies are only placed on your device after you have given your explicit consent.

Third-Party Cookies

Some cookies are placed by trusted third-party providers that deliver services on our behalf. These providers may include website analytics services, payment providers, customer service platforms and advertising partners.

Each provider operates under its own privacy policy, and we encourage you to read those policies if you would like more information about how they process your data.

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner giving you the option to:

• Accept all cookies;

• Reject all non-essential cookies; or

• Choose your cookie preferences.

Your choices will be respected and stored. You can change or withdraw your consent at any time by selecting the Cookie Preferences link available on our website.

You can also manage cookies through your browser settings. Most web browsers allow you to:

• view stored cookies;

• delete cookies;

• block cookies altogether; or

• receive notifications before cookies are placed.

Please note that disabling essential cookies may affect the functionality of certain areas of our website.

How Long Cookies Are Stored

Some cookies are deleted automatically when you close your browser (known as session cookies). Others remain on your device for a defined period or until you delete them (known as persistent cookies).

The lifespan of each cookie depends on its purpose and the service that sets it.

Updates to This Policy

Technology and regulations occasionally change, so we may update this Cookie Policy from time to time. Any changes will be published on this page together with the latest revision date.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Holly Oak House (Bark Interiors Ltd)

• Email: hello@holly-oak-house.co.uk

• Telephone: 01386 718 451

• Postal Address: Bark Interiors Ltd, Unit B4/B5 Vale Park South, Conference Way, Evesham, Worcestershire, WR11 1LB.