Before your furniture is installed, we recommend unpacking every component carefully and inspecting everything thoroughly.

If you notice any damage during transit, please let us know immediately and ensure it is recorded with the delivery driver before signing.

Once furniture has been installed, it becomes much more difficult to determine whether any damage occurred during delivery or installation.

If you’re ever unsure about anything before installation, simply give us a call, we’re always happy to help.

Whether you’ve chosen one of our beautifully painted finishes or natural oak cabinetry, caring for your furniture is refreshingly simple. Every piece leaves our workshop fully finished, carefully inspected and ready to enjoy.

For everyday cleaning you’ll only need:

• A soft microfibre cloth.
• Warm water.
• A small amount of mild soap if required.

Once cleaned, simply wipe all surfaces dry with a clean, soft cloth.

Please avoid using:

• Bleach.
• Cream cleaners.
• Abrasive pads or scouring sponges.
• Solvents.
• Furniture polish containing silicone.
• Steam cleaners.
• Harsh household chemicals.

These products can permanently damage painted finishes, natural timber, protective coatings and stone surfaces.

If you’ve chosen natural oak furniture, there’s no need to apply any additional treatment before use.

All exposed oak timber is professionally protected in our workshop using a durable exterior-grade lacquer, specifically selected to provide long-lasting protection whilst allowing the natural beauty of the oak to shine through.

Unlike traditionally oiled furniture, our lacquered oak does not require oiling, waxing or additional treatment.

Simply clean with a soft damp cloth and avoid leaving standing water on the surface.

As with all natural timber, you’ll notice subtle variations in grain, knots, colour and seasonal movement. These are natural characteristics and form part of the beauty and individuality of genuine oak.

Our painted furniture is also handcrafted using carefully selected natural timber.

Whilst the painted finish provides excellent protection, the furniture beneath is still made from natural materials and should be treated with the same care and attention as any fine piece of handcrafted furniture.

Avoid excessive moisture, wipe away standing water promptly and never use harsh cleaning products or abrasive materials.

Looking after the finish will help preserve both the paintwork and the natural timber beneath for many years.

Where your furniture has been supplied with a counter top, the following guidance applies.

Natural Marble

Natural marble is one of the most beautiful materials you can choose, and every slab is completely unique.

Variations in colour, veining, texture and natural markings are part of the character of genuine marble and should be celebrated rather than viewed as imperfections.

Because marble is naturally porous:

Your marble countertop should be sealed before use using a high-quality sealer specifically designed for natural marble.

We also recommend resealing periodically in accordance with the sealer manufacturer’s recommendations.

Quartz

Quartz is an exceptionally durable, non-porous surface.

Unlike natural marble, quartz does not require sealing, making it an excellent low maintenance option.

Although highly durable, quartz should still be cleaned using gentle products to preserve its appearance.

Everyday Counter Top Care

Whether you have marble or quartz, we recommend:

• Wiping away standing water after use.
• Removing toothpaste, soap and cosmetic products promptly.
• Cleaning with a soft microfibre cloth and warm water.
• Using only mild soap where required.
• Drying the surface after cleaning.

Please Avoid

• Bleach.
• Abrasive cleaning products such as creams or powders.
• Scouring pads.
• Harsh solvents.
• Strong acidic or alkaline cleaners.
• Limescale removers (particularly on natural marble).

These products can dull, stain or permanently damage the surface.

Good ventilation is one of the best ways to protect your furniture.

Where cabinetry is installed within bathrooms or other humid environments, we recommend:

• Using an extractor fan.
• Opening a window where possible.
• Wiping away excess moisture.
• Repairing plumbing leaks promptly.
• Avoiding prolonged standing water on painted, timber or stone surfaces.

These simple habits will help keep your furniture looking beautiful for years to come.

Where fitted, our cabinetry is equipped with premium Blum MOVENTO drawer runners, selected for their exceptional quality, beautifully smooth operation and outstanding reliability.

Blum is recognised worldwide for manufacturing some of the finest furniture fittings available, which is why we’ve chosen their products throughout our handcrafted cabinetry.

Following installation, you may find that a small adjustment is required to achieve perfect drawer alignment. This is perfectly normal and the Blum MOVENTO system has been specifically designed to make these adjustments quickly and easily.

For a step-by-step guide, please watch Blum’s official adjustment video.

Blum also offers a Lifetime Guarantee on its drawer runner systems, providing additional peace of mind.

Should you experience an issue relating specifically to the drawer runners, you’re welcome to contact Blum UK directly for technical advice and assistance under their Lifetime Guarantee.

Of course, if you’d rather speak to us first, we’ll always be delighted to help.

A little routine care goes a long way.

• Clean little and often using gentle products.
• Wipe away standing water.
• Keep your natural marble properly sealed.
• Use gentle cleaning products, never use harsh chemicals or abrasive cleaners.
• Check plumbing regularly.
• Replace deteriorated silicone seals where applicable.

We’re Always Here to Help

Our relationship with you doesn’t end when your furniture is delivered.

If you ever have a question about caring for your bespoke cabinetry, suitable cleaning products or anything else, we’d be delighted to help.

Thank You

Thank you once again for choosing our handcrafted bespoke cabinetry.

We truly appreciate the trust you’ve placed in us and hope your furniture becomes a much-loved part of your home for many years to come.

With proper care, your handcrafted furniture has been built to stand the test of time ~ and we’re proud to have created it especially for you.